Refund Policy

Refund Policy – Praktigo

We offer a 30-day return policy from the date you receive your order.

Eligibility for Returns

To be eligible for a return, the item must be:

  • Unused and in original condition

  • In the original packaging

  • With all included accessories, cables, and manuals

  • Free from physical damage or misuse

Non-Returnable Items

Returns may not be accepted if:

  • The product shows signs of improper use

  • The item is damaged by the customer

  • Parts or accessories are missing

  • The product has been modified

Defective or Damaged Items

If your item arrives defective or becomes faulty within 30 days:

  1. Contact us at support@praktigo.com

  2. Include your order number and photos/video of the issue

  3. We will offer a replacement or full refund

Refund Process

  • Refunds are issued to the original payment method

  • Processing time: 3–7 business days after approval

  • Shipping costs are non-refundable unless the item is defective

How to Start a Return

Email us at support@praktigo.com with:

  • Order number

  • Reason for return

  • Photos if applicable

Our team will guide you through the next steps.